PokerStars has confirmed that it had to cancel midday tournaments on Wednesday due to an hour-long technical problem that required a server re-start.
“Our sincere apologies for the unexpected technical issues that occurred today. If you have any queries re. our cancellation policy then please email support@pokerstars.com and we’ll do our utmost to assist,” the company tweeted.
Players affected by the cancellation who feel they were disadvantaged are invited to read the operator’s terms and conditions on tournament cancellations or contact support for further advice.